![]() ![]() You will not be able to perform these steps until Sophos Home has fully upgraded (wait for the Updating. There are 2 System Extensions for macOS : SophosScanD and Sophos Network Extension They both need to be allowed (sometimes one at a time, in between reboots), in order to fully load all components. Restart the mac and follow the prompts to re-allow the system extensions.Right-click each extension and select Put Back.Locate SophosScanD and Sophos Network Extension.app.Click the Trash icon in the lower right of your Mac screen.After having moved both extensions to the Trash:.Click Continue and authenticate as prompted. ![]()
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